Protecting Your Privacy
Last Updated: June 2, 2025
Your privacy is not a feature. It is a fundamental right. At Vero Journey, we’ve built our platform with a simple principle: you should always know what data is collected, how it is used, and what control you have over it.
This page explains how we protect your personal information, how we use data responsibly, and what choices you have.
1. Our Commitment to You
We believe in:
Transparency over obscurity – No buried clauses or manipulative design
De-identified data use – Your data is separated from personal identifiers when used to improve our systems
Never selling your data – We do not and will not sell your information to advertisers or data brokers
Putting you in control – You can access, export, or delete your data at any time
2. What We Collect
We collect only the data we need to support your journey and improve your experience.
Information You Provide:
Your name or nickname (optional)
Email address (for account access and support)
Responses to reflection questions, mood check-ins, and progress logs
Information We Generate:
Personalized insights based on your interaction with the platform
Engagement metrics (e.g., how often you complete prompts or log in)
Information Automatically Collected (Minimal):
Device type and basic analytics (used solely to improve functionality)
We do not track you across websites or apps
3. How We Use Your Data
We use your data to:
Deliver personalized support and insights
Show your growth over time
Help you reconnect with what matters most to you
Improve our intelligently designed systems through de-identified usage patterns
4. How We De-Identify Data
When we use data to train or improve our intelligent systems, we do so without personal identifiers. This means:
Your name, email, and personal identifiers are stripped from the data
The data is grouped and anonymized to remove any links back to you
It is used solely to improve system guidance and user experience
5. What We Will Never Do
We do not sell or rent your data
We do not allow third-party advertising on our platform
We do not use dark patterns to manipulate your choices
We do not collect biometric or location data
6. Who Has Access to Your Data
Only authorized Vero Journey team members who need access to provide support or maintain the platform may access personal data, and only when necessary.
Access is strictly controlled and logged, and we use secure identity management and encryption to protect your information at all times.
7. Your Rights and Controls
You can:
View and export your data at any time
Request deletion of your account and all associated data
Opt out of non-essential emails
Contact us with questions or privacy concerns
To make any of these requests, reach out to: privacy@verojourney.com
8. Children’s Privacy
Vero Journey is not designed for children under 13. If you are under 13, please do not create an account. If we learn that we’ve collected data from a child under 13, we will promptly delete it.
9. How to Contact Us
We’re open about how we protect your data. If you ever have questions or suggestions, reach out.
Vero Journey, LLC
3379 Peachtree Rd. NE, Suite 700 #1075
Atlanta, GA 30326
Email: privacy@verojourney.com
